analyticsVertical SaaS / CRM & Sales
Data as of Q1 2026
Summary Verdict
FRSH: 2—CRM: 3wins
Rule of 40
36.9FRSH
47.1CRM
check_circleCRM leads
Revenue Growth
17.3%FRSH
9.4%CRM
check_circleFRSH leads
Gross Margin
85%FRSH
77%CRM
check_circleFRSH leads
FCF Margin
19.7%FRSH
37.7%CRM
check_circleCRM leads
Operating Margin
-4.1%FRSH
21.3%CRM
check_circleCRM leads
NRR
—FRSH
—CRM
Metric
Rule of 40Efficiency score
FRSH
36.9
CRM
47.1check_circle
Revenue GrowthYoY
FRSH
17.3%check_circle
CRM
9.4%
Gross Margin% of revenue
FRSH
85%check_circle
CRM
77%
FCF MarginFree cash flow
FRSH
19.7%
CRM
37.7%check_circle
Operating MarginGAAP
FRSH
-4.1%
CRM
21.3%check_circle
NRRNet retention
FRSH
N/A
CRM
N/A
EV / RevenueValuation multiple
FRSH
2.4xcheck_circle
CRM
3.7x
Market CapUSD
FRSH
$2.6B
CRM
$152.1Bcheck_circle
ARR GrowthYoY
FRSH
N/A
CRM
N/A
CAC PaybackMonths to recover
FRSH
N/A
CRM
N/A
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Analysis
As of Q1 2026, Freshworks Inc. trades at 2.4x EV/Revenue versus Salesforce, Inc. at 3.7x. On the Rule of 40, Freshworks Inc. scores 36.9 compared to Salesforce, Inc.'s 47.1, placing Salesforce, Inc. ahead in operating efficiency. Gross margins stand at Freshworks Inc. 85% vs Salesforce, Inc. 77%.