Salesforce, Inc. vs Freshworks Inc.
Side-by-Side SaaS Metrics & Valuation Comparison
Summary Verdict
CRM: 3—FRSH: 2wins
Rule of 40
47.1CRM
36.9FRSH
check_circleCRM leads
Revenue Growth
9.4%CRM
17.3%FRSH
check_circleFRSH leads
Gross Margin
77%CRM
85%FRSH
check_circleFRSH leads
FCF Margin
37.7%CRM
19.7%FRSH
check_circleCRM leads
Operating Margin
21.3%CRM
-4.1%FRSH
check_circleCRM leads
NRR
—CRM
—FRSH
Metric
Rule of 40Efficiency score
CRM
47.1check_circle
FRSH
36.9
Revenue GrowthYoY
CRM
9.4%
FRSH
17.3%check_circle
Gross Margin% of revenue
CRM
77%
FRSH
85%check_circle
FCF MarginFree cash flow
CRM
37.7%check_circle
FRSH
19.7%
Operating MarginGAAP
CRM
21.3%check_circle
FRSH
-4.1%
NRRNet retention
CRM
N/A
FRSH
N/A
EV / RevenueValuation multiple
CRM
N/A
FRSH
2.8x
Market CapUSD
CRM
N/A
FRSH
$3.0B
ARR GrowthYoY
CRM
N/A
FRSH
N/A
CAC PaybackMonths to recover
CRM
N/A
FRSH
N/A
insights
Analysis
As of Q2 2026, Salesforce, Inc. trades at N/A EV/Revenue versus Freshworks Inc. at 2.8x. On the Rule of 40, Salesforce, Inc. scores 47.1 compared to Freshworks Inc.'s 36.9, placing Salesforce, Inc. ahead in operating efficiency. Gross margins stand at Salesforce, Inc. 77% vs Freshworks Inc. 85%.
Sector Context
Salesforce, Inc. operates in the CRM & Sales sector and Freshworks Inc. operates in the Vertical SaaS sector. The median comparison above shows where they stand relative to their respective peers.