Five9, Inc. vs Zoom Communications, Inc.
Side-by-Side SaaS Metrics & Valuation Comparison
analyticsCommunications
Data as of Q1 2026
Summary Verdict
FIVN: 1—ZM: 4wins
Rule of 40
23.4FIVN
43.9ZM
check_circleZM leads
Revenue Growth
10.8%FIVN
4.2%ZM
check_circleFIVN leads
Gross Margin
55%FIVN
77%ZM
check_circleZM leads
FCF Margin
12.7%FIVN
39.7%ZM
check_circleZM leads
Operating Margin
2.4%FIVN
24.4%ZM
check_circleZM leads
NRR
—FIVN
—ZM
Metric
Rule of 40Efficiency score
FIVN
23.4
ZM
43.9check_circle
Revenue GrowthYoY
FIVN
10.8%check_circle
ZM
4.2%
Gross Margin% of revenue
FIVN
55%
ZM
77%check_circle
FCF MarginFree cash flow
FIVN
12.7%
ZM
39.7%check_circle
Operating MarginGAAP
FIVN
2.4%
ZM
24.4%check_circle
NRRNet retention
FIVN
N/A
ZM
N/A
EV / RevenueValuation multiple
FIVN
1.7xcheck_circle
ZM
5.1x
Market CapUSD
FIVN
$1.9B
ZM
$26.3Bcheck_circle
ARR GrowthYoY
FIVN
N/A
ZM
N/A
CAC PaybackMonths to recover
FIVN
N/A
ZM
N/A
insights
Analysis
As of Q1 2026, Five9, Inc. trades at 1.7x EV/Revenue versus Zoom Communications, Inc. at 5.1x. On the Rule of 40, Five9, Inc. scores 23.4 compared to Zoom Communications, Inc.'s 43.9, placing Zoom Communications, Inc. ahead in operating efficiency. Gross margins stand at Five9, Inc. 55% vs Zoom Communications, Inc. 77%.
Sector Context
Both companies operate in the Communications sector. The median columns above show where each company stands relative to their peers.